Dental FAQs

Can you treat my entire family?

Yes! We offer dental services for your entire family, starting as young as 6 months. We specialize in all general dentistry treatments.

What payment options do you offer?

We accept and file most dental insurance plans; please call our office to inquire about how we can work with your insurance provider. We accept all major credit cards, personal checks, and cash payments. We also have financing options to assist with paying for your dental treatments and procedures if needed. Call our office to see how we can help.

Can I schedule an EMERGENCY visit?

Examples of dental emergencies include: a severe toothache, sign of infection that may indicate a abscess (fever and dental or facial pain), facial trauma resulting in damage or lost teeth. If you experience a dental emergency during our office hours, please call our office to be examined as soon as possible. If you are in severe pain, please contact your local urgent care to see a doctor outside of office hours.

In most cases If you have no pain, if a crown comes loose, a filling falls out or a tooth is chipped, this is not considered a dental emergency. We do want to get you scheduled in a timely matter. Please call our office and we will get you scheduled. You can email or call our office to make an appointment to take care of you dental needs.

What is your cancellation policy?

We pride ourselves in providing extra time for the personal attention each patient deserves. We respect your time and make every effort to keep you from waiting. As a result, your appointment time in this office is reserved exclusively for you.

We reserve the right to charge patients who do not reschedule with adequate notice, or who fail to keep their scheduled appointment.

In order to be respectful of the needs of Country Lakes Family Dental patients, if it is necessary to cancel your reserved appointment we require that you contact our office 48 hours prior to your appointment. If you do not reach our office staff, you may leave a detailed message on the office voicemail. You may not cancel a scheduled appointment via email.

Failure to be present at the time of a reserved appointment will result in a $50.00 charge for all dental hygiene appointments and a $100.00 charge for all appointments scheduled with Dr. Artho.

If our staff is successful in filling your appointment time with another patient, there will be no broken appointment charge.

If you have any questions about our appointment cancellation and no-show policy, please feel free to ask us.

HAVE A QUESTION THAT ISN’T ANSWERED HERE? CALL OR EMAIL US AND WE’LL BE MORE THAN HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE.

REMEMBER, WE’RE HERE TO HELP! LET US KNOW HOW WE CAN BETTER SERVE YOU AND YOUR FAMILY.